EMA celebrates 25 years in business
Founded by a Service Engineer
EMA began in 1990 under humble circumstances. EMA founder Eddie Mayfield provided repair services on electronic motor drives from his home for a small group of clients who came to trust him well.
While the company has grown into a mature, mid-sized business with an array of products, services, and clients of all sizes, the spirit of the company has maintained the small-feeling personal touch and quality of service from those early days. Eddie hosts a weekly radio program Driven to Business carried weekly on WAFS biz 1190 AM in Atlanta. Visit the show site for more info. (you can follow Eddie on twitter @eddiemayfield and facebook)
Unmatched Service and Satisfaction
During these two decades of doing business, EMA has earned a strong reputation in the industry from peers, partner companies, and customers. In fact, EMA boasts one of the highest satisfaction rates in the industry with over 98% of all customers reporting that they are “highly satisfied” with their experience with EMA. EMA is especially known for being both able and willing to tackle tough repair and integration projects that prevent customers from having to spend many times more money on new parts and systems.
Large or Small, Local, National, or International
EMA provides products and services to customers ranging from the small and local to the large and multi-national. If you google “medium voltage vfd” for instance, you’ll find that EMA is very active and noted in this field. You’ll find similar results if you do national searches for other services and equipment supplied by EMA. On any given day, you’ll find EMA personnel on off shore oil platforms, industrial plants, pipelines, colleges and universities, water and waste water facilities, and large commercial buildings.
EMA has done work with large universities such as the University of Georgia, Ithaca College, Cornell and large public school systems. Several of the largest property management firms have hired EMA including Cousin’s Properties, CB Richard Ellis, Jones Lange Lasalle, and Childress Klein. EMA regularly works on everything from large tunneling machines, to high horsepower compressors, to small pump and air handler systems.
In addition, EMA serves a wide variety of other large companies including Bank of America, Trane Heating and Air, Kindermorgan, Trans Montaigne, The Rock-Tenn Company, Gerdau-Ameristeel, Nucor Steel, and many others. EMA works with many drive manufacturers including Schneider Electric, WEG, Yaskawa, Lti Servos, Hitachi, Ansaldo, Toshiba, Motortronics, and many others.
A Real Commitment to Values
At the root of EMA’s business is the commitment to a core set of values that every employee must sign on to when hired and which govern every aspect of how the company does business. These values not only reflect the founder’s Christian faith, but allow EMA’s employees to be proud of working for a principled company. Below is an excerpt from that document:
- All persons employed are expected to embrace the following values :
- All persons are worthy of respect and courtesy. This includes employees, vendors, and customers.
- All people and businesses are to be treated fairly.
- We will be truthful
- We will keep our word.
- Profanity and profane behavior are not allowed.
- We strive to deliver our services and products on-time.
- We strive to do quality work.
- We stand behind our work.
- We charge a fair price for our work.
A Committed Team
These values along with a team of experienced and well-trained technicians and engineers are what makes EMA a leader in the industry and a reliable partner for many businesses and business owners for going on two decades. It’s also what makes the team at EMA excited to continue this quality of work and service headed into the third decade and beyond.